Analysis Of The Central Bank Of Nigeria Guidelines On Agent Banking

In October 2025, the Central Bank of Nigeria (CBN) issued the Guidelines for the Operations of Agent Banking in Nigeria, a landmark policy framework that harmonises and replaces all previous regulations governing agent banking and super agents. The new Guidelines represent a significant step in the CBN’s financial inclusion drive, introducing more stringent compliance requirements, transaction thresholds, and a single-principal structure for agents. 

The objective of the Guidelines is to strengthen and secure the operational environment. Beyond improving oversight, the Guidelines seek to consolidate all existing CBN policies on agent banking into a unified regulatory document that addresses emerging operational, technological, and consumer protection challenges within the ecosystem. 

In this week’s #TMTThursday series, we will examine the key provisions of the new Guidelines, their practical implications for financial institutions, agents, and consumers, as well as the broader impact on Nigeria’s financial inclusion landscape. 

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